Pre Owned Warranty Policy 3 2

Last updated on Sep 22 2023
Posted By Super Admin

Pre-owned products are inspected and verified to function properly. Product may not include all accessories that are part of the new product. Kindly read the product details for more information about the condition of the product and accessories. Pre-owned products sold by Telemart include a 30 day warranty and are backed by Our Return & Exchange policy.

What is it?

Though you wont ever need it, our 30-days Replacement and Checking Warranty is a service we created in order to provide you with complete peace of mind for your Pre-Owned product purchase. You have 30 days, thats 720 hours, to check your product for any unlikely operational or internal issues. However, If the product is physically damaged or broken upon delivery, you should immediately notify us within 24 hours at so that we can replace your product. Warranty does not cover any sort if Broken, Liquid or Heat damage incurred by customers negligence. 

Our replacement policy is valid for 2 situations/circumstances:

  • In case you are delivered the wrong product.
  • In case the product delivered to you has some defect or issue.

However, to complete replacement of your product, the product should be:

  • Undamaged and in the condition in which it was received
  • The parcel contains its original product packaging, manufacturer's containers, documentation, warranty cards, manuals, and all accessories that came in or attached to the product when ordered.
  • None of the items mentioned above, including the product itself, is defaced or marked in any way, shape, or form.

If you would like any further clarification about our return & replacement policy, feel free to contact us on WhatsApp 0347-3330011. 

So, lets shop your favourite Pre Owned products now